Privacy & Data Security

Myr123 Privacy Policy – Member Personal Data Protection

Myr123 is fully committed to protecting the personal data of every member. This policy transparently explains how we collect, use, and safeguard your information in accordance with the highest security standards.

Updated: January 2026

Myr123 Privacy Commitment

Six core pillars that form the foundation of your personal data protection on our platform

256-bit SSL Encryption

All data transmitted between your browser and myr123 servers is encrypted using industry-grade 256-bit SSL technology, keeping your information secure at all times.

Strict Access Control

Your personal data is accessible only by authorised myr123 staff, and only for legitimate operational purposes. All access is logged and continuously monitored.

No Data Sales

Myr123 has never and will never sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit prior consent.

Full Member Rights

You have the full right to access, correct, transfer or request the deletion of your personal data. Our privacy team is ready to assist with every request within 7 business days.

PDPA Compliance

The myr123 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international standards relating to user data protection.

Breach Notification

In the event of any data security incident involving your information, myr123 will notify you within 72 hours and take immediate remedial action.


Quick Summary: This Privacy Policy explains what data we collect, why we need it, who we share it with and how you can control your data. We collect data solely to operate a secure gaming platform and deliver the best experience to you.

1Introduction & Scope of Privacy Policy

This Privacy Policy is issued by myr123 ("we", "Platform" or "myr123") to explain our privacy practices regarding the collection, use, disclosure and protection of your personal data when you use the myr123 website and services accessible at https://myr123.pro.

By registering for or using the myr123 platform, you acknowledge that you have read, understood and agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform and contact the support team to close your account.

This Privacy Policy applies to all users of the myr123 platform, including website visitors, registered members, and any individuals who interact with our platform through any official channel. This Policy should be read together with our Terms and Conditions, which can be found on the Terms and Conditions.

Last Updated: This Privacy Policy was updated in January 2026 to reflect the latest compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and current industry best practices.

2Personal Data We Collect

Myr123 only collects personal data that is strictly necessary for platform operations, legal compliance, and service improvements. The following are the categories of data we collect:

Data You Provide Directly:

  • Identity information: full name, date of birth, national identity card number (NRIC) or passport number
  • Contact information: email address, mobile phone number and residential address
  • Financial information: bank account name, bank account number and eWallet details registered for deposits and withdrawals
  • KYC verification documents: copy of identity card, bank statement or latest utility bill
  • Username and password chosen during registration

Data Collected Automatically:

  • Technical data: IP address, browser type, operating system and screen resolution of your device
  • Usage data: pages visited, visit duration, clicks and navigation patterns within the platform
  • Game session data: game records, total wagering amounts, wins and transaction history
  • Cookie data: preference information, language settings and saved login information
Data Category Sample Information Primary Purpose
Identity Name, NRIC, Date of Birth Age verification & KYC
Contact Email, Phone Number Communications & notifications
Financial Bank Account, eWallet Deposit & withdrawal processing
Technical IP Address, Browser Security & fraud detection
Usage Game Records, Clicks Platform enhancement

3How We Use Your Data

Myr123 uses your personal data for lawful and specific purposes only. We will not use your data for any other purpose without obtaining your consent first. The purposes for which we use your data are as follows:

  1. Account Management: Creating, verifying and managing your member account, including the mandatory KYC process to ensure regulatory compliance.
  2. Transaction Processing: Processing deposits and withdrawals securely and accurately, and maintaining complete transaction records.
  3. Platform Security: Detecting and preventing fraudulent activity, money laundering, unauthorised access and other security threats.
  4. Service Improvement: Analysing usage patterns to improve the interface, gaming experience and overall platform features.
  5. Communications: Sending important notifications related to your account, service updates, security alerts and relevant promotional offers.
  6. Legal Compliance: Fulfilling reporting obligations to the relevant regulatory authorities in accordance with applicable laws.
  7. Customer Support: Resolving complaints, enquiries and support requests submitted by members promptly and effectively.
Legal Basis for Processing: The processing of your personal data by myr123 is based on contractual necessity (to deliver the services you requested), legal obligations, our legitimate interest in operating a secure platform, and your consent given at the time of registration.

4Data Sharing & Disclosure

Myr123 does not sell, rent, or trade your personal data to any third party. However, in certain limited situations, we may need to share your data with the following parties:

  • Payment Service Provider: Banking institutions, FPX processors and eWallet operators that process your financial transactions. They are subject to strict confidentiality obligations.
  • Game Providers: Game software companies that provide gaming content on our platform. Data shared is minimal and limited only to what is necessary to verify game transactions.
  • Regulatory Authority: Government bodies or law enforcement agencies when we are required to do so by Malaysian law or a valid court order.
  • KYC Service Provider: A third-party identity verification company that assists us with the Know Your Customer process for anti-money laundering compliance purposes.
  • Professional Advisors: Lawyers, accountants or auditors bound by professional confidentiality obligations, when required for legitimate company operations.

In all of the above data sharing cases, myr123 will ensure that the receiving parties have adequate data protection measures in place and use the data solely for the stated purposes.

We Will Not: Selling your data to advertisers, sharing your data for third-party marketing purposes without your consent, or disclosing your data to any party unrelated to the operation of the myr123 platform.

5Security & Data Protection

Myr123 invests seriously in digital security infrastructure to ensure the personal data of all members is consistently protected against both external and internal threats. The security measures we implement include:

  • End-to-End Encryption: All communications between your device and myr123 servers are protected with TLS 1.3 encryption and valid 256-bit SSL certificates.
  • Secure Data Storage: Personal data is stored on servers protected by multi-layered access controls, enterprise-grade firewalls and real-time intrusion detection systems.
  • Two-Factor Authentication (2FA): myr123 supports and encourages the use of two-factor authentication for stronger account protection.
  • Regular Security Audits: Our systems undergo regular penetration testing and independent security audits to identify and address any vulnerabilities.
  • 24/7 Monitoring: Our cybersecurity team monitors the platform around the clock to detect any unusual activity or unauthorised access attempts.
  • Staff Training: All myr123 staff undergo regular privacy and data security training and are bound by strict confidentiality agreements.
Your Responsibilities: While myr123 takes all reasonable steps to protect your data, you are also responsible for keeping your account password secure. Avoid sharing your login details with anyone and make sure to log out of your account when you are done using the platform, especially on shared devices.

6Cookies & Tracking Technologies

Myr123 uses cookies and similar tracking technologies to enhance the user experience, analyse website traffic, and personalise relevant content for you. Cookies are small text files stored on your device when you visit our platform.

The types of cookies we use are as follows:

  • Essential Cookies: Required for core platform functions such as login, session management and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymised data on how users use the platform to help us improve performance and the overall experience.
  • Functional Cookies: Saving your preferences such as language settings, display format and game preferences to enhance your experience on future visits.
  • Analytics Cookies: Help us understand which pages are visited most and how users interact with the various features of the platform.

You can manage your cookie settings through your browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality and user experience of the myr123 platform.

7Your Rights Regarding Personal Data

As a myr123 member, you have certain rights regarding the personal data we hold about you. myr123 fully respects and facilitates the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request that we correct it promptly.

Right to Erasure

You may request the deletion of your personal data in certain circumstances, subject to legal retention obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time without providing a reason.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another relevant service provider.

Right to Restrict Processing

In certain circumstances, you may request that we restrict how we process your personal data while an issue is being resolved.

How to Submit a Request: To exercise any of the above rights, please contact our privacy team via Live Chat on the myr123 platform or through our support email. We will verify your identity before processing any request to ensure the security of your data.

8Data Retention Period

Myr123 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law. Retention periods vary by data type:

Data Type Retention Period Reason
Active Account Data Throughout active account period Ongoing operational requirements
Transaction Records 7 years after transaction AMLA legal obligations
KYC Documents 5 years after account closure PDPA & AML Compliance
Security Logs 2 years Fraud detection & investigation
Marketing Data Until consent is withdrawn Based on your consent
Cookie Data Up to 2 years Platform functions & analytics

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked to you.

9Children's Privacy

Myr123 is a gaming platform intended for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If we find that personal data of an individual under the age of 18 has been collected without proper age verification, we will immediately take the following steps:

  • Deleting all personal data relating to that individual from our systems.
  • Closing any account found to be owned by an underage individual.
  • Forfeiting all balances and wins held in that account.
  • Reporting the case to the relevant authorities where required.
To Parents & Guardians: If you suspect that your child has registered on the myr123 platform, please contact us immediately via Live Chat. We will take appropriate action within 24 hours. We encourage the use of parental control software to prevent children from accessing online gaming sites.

10Amendments to Privacy Policy

Myr123 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. When we make significant changes, we will:

  • Updating the "Last Updated" date displayed at the top of this page.
  • Sending notifications via your registered email address or through in-platform notices.
  • In the event of major changes, requesting re-confirmation of your consent where required.

It is your responsibility to review this page periodically to stay informed of the latest version of our Privacy Policy. Your continued use of the myr123 platform after any amendments are published will be considered your acceptance of the revised Privacy Policy.

11Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or how myr123 handles your personal data, please contact us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week directly on the myr123 platform
  • Privacy Email: [email protected] (please state "Privacy Inquiry" in the subject line)

Our privacy team will acknowledge receipt of your request within 24 hours and provide a full response within 7 business days. For more complex requests such as full data access or data deletion, the process may take up to 30 calendar days.

Our Commitment: Every privacy request is handled with seriousness, transparency, and professionalism. myr123 prioritises member trust, and protecting your personal data is part of that commitment. Visit our Responsible Gaming page to learn more about our commitment to member well-being.

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